Ally Global Logistics LLC, dba The AGL Group

Terms & Conditions of Service

Introduction

This Privacy Policy outlines how Ally Global Logistics LLC dba The AGL Group ("we," "us," or "our") collects, uses, and protects your information when you interact with our services, including when you opt-in to receive communications. By using our services, you agree to the terms outlined in this Privacy Policy. This policy complies with applicable data protection laws in the United States, including the California Consumer Privacy Act (CCPA), and international regulations, such as the General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, mailing address, payment information, and any other information you provide to us directly.
• Non-Personal Information: Includes IP address, browser type, operating system, browsing behavior, and referring website addresses.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website usage, and improve our services.
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How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Process transactions and fulfill your requests.
• Communicate with you about updates, offers, and customer service.
• Comply with legal obligations and respond to lawful requests by public authorities.
• Protect against fraud, unauthorized transactions, and other illegal activities.

We do not sell your personal information to third parties.

Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: When you provide explicit consent for specific purposes.
• Contractual Necessity: To fulfill a contract with you or take steps at your request before entering into a contract.
• Legitimate Interests: For purposes that do not override your privacy rights, such as improving our services and preventing fraud.
• Legal Obligation: To comply with legal and regulatory requirements.
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SMS Communications

Consent to Receive SMS Messages

By opting in to receive SMS communications from Ally Global Logistics LLC dba The AGL Group, you consent to receive automated and non-automated text messages from us at the phone number you provide. These messages may include information about [specific content of messages, e.g., account updates, promotional offers, or emergency notifications].

Opt-In Message

When you opt in to our SMS services, you will receive a confirmation message with the following details:

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• -Messages will clearly identify they are from Ally Global Logistics LLC dba The AGL Group
• -You can reply HELP for assistance.
• -You can reply STOP to cancel and opt-out

• Fees Disclosure: Message and data rates may apply.
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Opt-Out Message

If you reply STOP to cancel, you will receive the following confirmation message: "You have successfully unsubscribed from Ally Global Logistics LLC dba The AGL Group SMS notifications. No further messages will be sent."

HELP Message

If you reply HELP, you will receive the following message: "Ally Global Logistics LLC dba The AGL Group: For assistance, contact us at info@theaglgroup.com or (781) 544-3970.

Sharing of Information

We may share your information with:

• Service Providers: To assist in providing our services (e.g., payment processors, hosting providers).
• Legal Authorities: To comply with legal obligations, such as responding to subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
• International Transfers: If your data is transferred outside of your country of residence, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
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Your Privacy Rights

For US Residents

If you are a resident of the United States, you have the following rights:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccurate information.
• Deletion: You can request deletion of your personal information, subject to legal obligations.
• Opt-Out of Sale: Although we do not sell personal information, you may contact us to confirm.

For EEA Residents

If you are located in the EEA, you have the following rights:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Restriction of Processing: Request restrictions on how your data is processed.
• Objection: Object to the processing of your data for specific purposes, such as direct marketing.

To exercise these rights, please contact us at info@theaglgroup.com.

Data Protection

We employ technical and organizational measures to protect your data, including:

• Encryption of sensitive data during transmission and storage.
• Regular security audits and penetration testing.
• Access controls to limit data access to authorized personnel only.
• Regular data backups and redundancy measures.
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Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather data for analytics. By using our website, you consent to the use of cookies. You can manage cookie preferences through your browser settings. 

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly. For residents of the EEA, we do not process data of individuals under the age of 16 without parental consent.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically. Significant changes will be communicated via email or a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@theaglgroup.com
• Phone: (781) 5443970