Baillie Lumber Case Study

Baillie Lumber Boosts Supply Chain Strategy with The AGL Group

"AGL's customer service is top notch and their responsiveness is second to none." - Kayleigh at Baillie Lumber

INDUSTRY: Lumber

SERVICES: Export, Import

LOCATION: Hamburg, NY

ABOUT THE CLIENT

Baillie Lumber is a global leader in the hardwood lumber industry, specializing in providing a wide range of North American and tropical hardwoods. They supply manufacturers and distributors with consistent, reliable hardwoods for various applications, including cabinets, mouldings, and industrial timbers. Their operations include sourcing, processing, and selling both domestic and imported hardwoods. They emphasize sustainability and environmental responsibility in their practices.

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THE CHALLENGE

Baillie Lumber faced the challenge of integrating a new 3PL provider into their operations, as they had traditionally managed logistics in-house. They required a partner who could handle a substantial portion of their logistics, including exports, imports, and domestic shipments, while acting as their eyes and ears in the supply chain.

THE SOLUTION

AGL developed a customized logistics solution tailored to Baillie Lumber’s needs, encompassing various aspects of their supply chain.

THE DIFFERENCE

AGL’s customized solutions for market intelligence enabled Baillie Lumber to optimize key aspects of their supply chain including process, task coordination and financial decisions resulting in cost savings and increased customer satisfaction.

THE STRATEGY

Bid and Participation in Export and Import Operations

AGL submitted a competitive bid to manage 25% of Baillie Lumber’s exports and 100% of their imports. This bid included solutions for both international and domestic shipments, demonstrating AGL’s capability to handle diverse logistics needs.

Comprehensive Export and Import Management

AGL’s team managed Baillie Lumber’s domestic and export shipments, ensuring timely and efficient transportation. This included overseeing logistics for both inbound and outbound shipments.

Dedicated Team and Documentation Support

AGL provided a dedicated team of six professionals, including team leads and documentation representatives. This team ensured meticulous handling of all logistics tasks, from documentation to coordination.

Customized Solution for Market Intelligence

AGL delivered customized market intelligence solutions to support Baillie Lumber’s supply chain decisions. This included insights and analysis to help optimize their logistics strategy and make informed decisions.

Logistics Supply Chain Consulting

AGL acted as a logistics supply chain consultant, offering strategic guidance and expertise to enhance Baillie Lumber’s overall supply chain efficiency. This consulting role involved assessing and improving logistics processes and providing actionable recommendations.

Proven Results, Real Impact

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